PRIVACY POLICY


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.duchessbrands.com (the “Site”).

Duchess Brands is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Duchess Brands may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you understand our privacy policy and are happy with any changes.

NOTICE

Duchess Brands™ has written this privacy statement in order to demonstrate our firm commitment to privacy. We use your Personal Information to help you quickly find goods, services or information on the site. We track the domains from which this site is visited and use that data to analyze trends and statistics and then discard it. Our site uses an order form and other forms for customers to request information, products, and services. We collect visitor's contact information such as their email address and phone numbers. This information is used to send orders, information about our company, to facilitate Duchess Brands™ ability to market our product.

We use non-persistent cookies on our site to control shopping carts. These cookies are temporary and will be removed when you close your browser window. You can completely restrict the use of cookies on your computer by turning "cookies off" on your computer's browser. However, if you choose to do this, you will not be able to order products from Duchess Brands™ shopping cart. Any information that we collect is never sold, rented, traded or leased to third parties.

This site contains links to other sites. Duchess Brands™ is not responsible for the privacy practices or content of other websites.

CHOICE

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information. On any page that requires you to submit personally identifiable information, you have the option at that point to deny permission for future contact. Users may revoke consent for future contact with Duchess Brands™ at any time by sending an email message to info@duchessbrands.com. If you revoke your consent, all information we have regarding you will be erased within one week. We sometimes are required by court orders or other laws to divulge information about you to law enforcement authorities, to government agencies or to the court.

ACCESS

Users may also change or modify the information previously provided by sending an email to info@duchessbrands.com.

SECURITY

The security of the information that you provide to us is very important to us. Hence, we have taken several measures to protect your information. All transactions involving sensitive information, such as your credit/debit card number, are conducted using an SSL (Secure Socket Layer protocol) connection. This connection provides increased security to the information that is transmitted to our website. We will only use your credit/debit number for the processing of our payment. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any information collected under this current policy will remain bound by the terms of this privacy policy. After the changes take effect, all new information collected, if any, will be subject to the revised privacy policy.

CONTACT INFORMATION

If you have questions about this policy please contact us or write:

customer-security@duchessbrands.com

PERSONALLY IDENTIFIABLE INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We consider any information that could reasonably be used to identify you personally as personally identifiable information, but is not limited to:

Your name

Your address

Your email address

HOW DO WE USE THIS INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising anytime.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

EUROPEAN CUSTOMERS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.